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Why do some businesses buzz with excitement—and why isn't yours one of them?Author Paul Levesque has spent two decades as an international business consultant specializing in the connection between employee motivation and customer satisfaction. It's a vital connection—yet only a small percentage of businesses understand how it works. In his books and live presentations, Paul spells out how these high-performance operations keep their workplaces crackling with energy and excitement. He distills their methods into clear, simple step-by-step processes you can easily apply in your own business setting.
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"This isn't only the most useful book on motivation I've ever seen, it's also the most entertaining! We have used these same principles to achieve wild success for decades—and you can do the same in your business!" —Joe Scarlett Chairman of the Board, Tractor Supply Company Founder of the Scarlett Leadership Institute
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